CMSPI - State of the Industry Report - 2025

2 PAYMENT METHOD PROFILES: DIGITAL WALLETS

Global Overview

U.S. Apple Pay

India Paytm

China Alipay

Poland BLIK

Singapore GrabPay

Date Established

2014

2014 261

2003 262

2013 263

2011

Users

90 million 266

1.4 billion 267

18.5 million 268

100 million 269

640 million 264 265

Annual GMV (includes P2P, B2B, C2B, etc.)

$11.4 billion USD 272

$7.6 trillion USD 270

$40 billion USD 271

$20.1 trillion USD

$5 billion 273

Stored Value; Credit/Debit Cards (not all int'l); Bank Transfer 276 QR; InApp/ PayButton, Tap-to- Pay 280

UPI, Credit/Debit, Bank Transfer, Postpaid 275

Stored Value; Credit/Debit Cards; Bank Transfer 277

Stored Value; Credit/Debit Cards; PayPal 274

Funding Sources

Bank Account

Technology Used

NFC, InApp/Pay Button 278

QR Code 279

Banking App QR Code; InApp 281

Tokenization; Biometrics; On-Device Ecryption 282 283 Managed via integration partner (direct or acquirer) 288 289

SSL encryption; Device Binding; 2FA 285

Password Login; UPI code (where applicable) 284

6-digit OTP; biometrics; encryption 287

Security

6-digit OTP 286

Variable depending on funding source and/or pricing model 290 India + Paytm UPI in UAE, Singapore, France, Maurities, Bhutan, and Nepal 297

Managed via integration partner (direct or acquirer) 291 292

Variable (depends on country, channel, & product) 294

Costs

1.50% 293

Singapore, Malaysia, Indonesia, Philippines, Vietnam, Thailand 300

China + 70+ markets 298

U.S. + several countries 295 296

Acceptance

Poland; Slovakia 299

Underlying Payment Methods + Network Rules + Monetary Authority of Singapore Payment Services Act (Annual txn limits) 306

Underlying Payment Method + Network Rules + Chinese government (CBDC e-yuan pilot) 303 304

Underlying Payment Method + RBI (data localization & NCPI) 302

Underlying Payment Method + Network Rules 301

Owned by Polish Banks 305

Governance

Table 2.12

97

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