CMSPI - State of the Industry Report - 2025

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CHARACTERISTICS OF A SUCCESSFUL PAYMENT METHOD: ACCEPTANCE

Global eCommerce Payment Method Acceptance 51

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%

Card

Digital Wallet (Pass-Through)

Digital Wallet (Staged/Stored)

BNPL

A2A

Cash

Cryptocurrency

Graph 1.5 While global acceptance metrics are important to capture, regional nuances are key to understanding the dynamics of payment enablement. For example, CMSPI estimates and analysis highlight differences in digital wallet acceptance across regions. In APAC, merchant acceptance of staged digital wallets reaches 75% while pass-through digital wallet acceptance stands at 62%. On the other hand, Europe shows quite a different trend, with staged digital wallets at just 47% and pass-through digital wallets at 93% acceptance. Such contrasts reflect attributes like payments ecosystem maturity, regulatory landscapes, and technological

focuses alongside consumer payment preferences. Digital Wallet Acceptance in Europe and APAC

Europe

APAC

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Share of eCommerce Merchants

Pass -Through Digital Wallet

Staged/Stored Digital Wallet

Graph 1.6

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