CMSPI - State of the Industry Report - 2025

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CHARACTERISTICS OF A SUCCESSFUL PAYMENT METHOD: USER EXPERIENCE

2024 Global Payments Mix A global perspective on user experience can be measured by how consumers across the world are choosing to make payments. Worldpay’s annual Global Payments Report provides global trends regarding consumers’ payment preferences. In 2024 digital wallets and card payments made up the majority of both POS and ecommerce payment mixes, 79% and 85%, respectively. 2024 POS Global Payments Mix

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

2019

2020

2021

2022

2023

2024

Digital Wallet

Credit Card Debit Card Cash Bank Transfer

Buy Now Pay Later

Graph 1.2 2024 Ecommerce Global Payments Mix

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

2019

2020

2021

2022

2023

2024

Digital Wallet

Credit Card

Debit Card

Bank Transfer

Buy Now Pay Later Cash on Delivery Others

Graph 1.3

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