CMSPI - State of the Industry Report - 2025

3 PAYMENT METHOD SCORECARD: BUY NOW PAY LATER

FX/Cross-Border BNPL is limited regarding cross-border payments. Many providers are only available in a few countries, while some offer a physical card that can be used. However, the card is usually branded with a global card network and would be subject to card fees. Global Usage (POS) Worldpay Global Payments Report 2025 shows BNPL as 2% of global spend for POS transactions. Global Usage (Ecommerce) Worldpay Global Payments Report 2025 shows BNPL as 5% of global spend for POS transactions. Authorization/Pre-Authorization BNPL providers perform soft credit checks when a consumer is attempting to make a purchase. This can be seen as a pre-authorization and is the default for BNPL purchases. Recurring Payments BNPL providers, like Afterpay, allow users to manage their recurring payments within their platform.

User Experience Metrics

Weight Score

POS Speed

10% 4.0 10% 1.0 15% 3.5 15% 2.5 10% 1.0 10% 1.0

Refund Posting Time

Omnichannel

FX/Cross-Border Global Usage (POS)

Global Usage (Ecommerce) Authorization & Pre-Authoriza- tion

15% 5.0

Recurring Payments

15% 2.0

TOTAL SCORE

2.7

POS Speed When using a BNPL, the provider runs a soft credit check at the point of sale. Depending on how the service is being accessed, via card, app, website plug-in, etc., there could be some friction in speed compared to contactless card/digital wallet payments. Refund Posting Time Returns and refunds are more complicated with BNPL. The refund is technically issued to the BNPL provider, not the buyer. The BNPL provider would then apply the refund to the user’s account; however, the user may continue to make payments to avoid fees. The process could take days or weeks, or even months if there’s a dispute. 859 Omnichannel BNPL applications aren’t seamless when it comes to the omnichannel experience. When paying in-store, a virtual card is created, after the loan is approved, and added to a digital wallet to complete the purchase.

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