CMSPI - State of the Industry Report - 2025

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CHARACTERISTICS OF A SUCCESSFUL PAYMENT METHOD: SECURITY

SECURITY

USER EXPERIENCE

GOVERNANCE

CHARACTERISTICS OF A SUCCESSFUL PAYMENT METHOD

ACCEPTANCE

COST

MACRO CHARACTERISTICS

MICRO CHARACTERISTICS

A deeper understanding of these five characteristics - security, user experience, cost, acceptance, and governance - will create the framework for the other remaining two sections of this report. Section 2 will provide in-depth insights into each of the payment methods, while Section 3 will use those insights to assess each payment method in comparison to the characteristics shown above. This analysis will expedite thoughts about tangibles ways industry stakeholders can work together to take today’s payment systems closer to “perfect.”

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