CMSPI STATE OF THE INDUSTRY REPORT
Overall Scorecard
PAY BY BANK
DEBIT CARD
17.4 18.3 17.1 17.1 17.0 13.9 16.1 16.3
DIGITAL WALLET (PASS THROUGH) DIGITAL WALLET (STAGED/STORED)
(REAL-TIME PAYMENTS)
CREDIT CARD
CASH
REAL-TIME PAYMENTS
BANK TRANSFER
Payments that are processed instantly 24/7. 396
BUY NOW, PAY LATER
STABLECOIN
12.0
Scorecard Summary Real-time payments (RTPs) have seen much support from central banks and decision-making forums which contribute to its high governance score. In our cost of payments analysis, real-time payments had the lowest average weighted cost of 0.38%, which when coupled with a lower fixed cost of acceptance and limited consumer exposure to debt accrual, resulted in an outstanding cost scorecard. While real- time payments score well for governance and cost, their acceptance varies across regions. In countries like Brazil and India, RTPs are prominent with systems like Pix and UPI, respectively; however, other regions are early in their adoption of this payment method. RTPs have a good user experience including quick POS speed and refund posting times but lack the ease of cross-border exchange. Given their connection to a user’s bank account, false declines are not common and merchants experience low fraud risk relative to other payment methods.
Case Study Brazil (p. 128)
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