58
59
CMSPI – IAC State of the Industry Report
CMSPI – IAC State of the Industry Report
Section 3 – Ecommerce Payments Ecommerce volumes have grown significantly in many countries in recent years, accelerated by the covid-19 pandemic. Section 3.1 – In-Store vs Online Commerce Growth Patterns In most of the 15 countries covered, POS (otherwise known as “in-store” or “face-to-face”) volumes either grew steadily or stayed broadly consistent between 2019 and 2022. The notable exception is India, where POS volumes have increased significantly (see Section 4.3.3 for more information about the payments mix in India). Despite changes to shopping habits during the covid-19 pandemic, absolute POS spending did not shrink in most countries, except for a small decline in some countries such as the U.S. in 2020.
Netherlands South Korea Spain United Kingdom United States
7%
14%
5%
-46%
8%
21% -60% -40% -20% 0% 20% 40% 60% 80% 100% 120% 140% Australia Brazil Canada China France Germany India Italy Japan Mexico 10% 8% 22% 1% 3% 131% 1% -5% 18%
Graph 3.2 – Percent Growth in POS Market Size (2019-2022) 88
250
200
150
100
50
0
2019 2020 2021 2022
Graph 3.1 – POS Market Size Growth Index (2019-2022) 87
87 CMSPI analysis of the Worldpay Global Payments Reports (2020-2023)
88 CMSPI analysis based on Worldpay Global Payments Report data
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